At Nur Health, your privacy and trust are at the heart of everything we do. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, app, or services.
What Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, language preference, and other account details you provide when signing up.
Health & Wellness Data: Any self-reported mental health inputs, AI-chat interactions, mood logs, and goals you share with us.
Wearable Device Data: With your permission, we may collect data such as heart rate, sleep patterns, and activity from connected devices (e.g., Fitbit, Apple Health).
Usage Data: Device type, browser, IP address, and how you interact with our website or app.
How We Use Your Information
We use your information to:
Personalize your mental wellness experience
Provide AI-powered recommendations and chat support
Improve our services and content based on usage trends
Communicate with you about updates, features, or support requests
Maintain platform security and comply with legal requirements
How We Protect Your Data
We use industry-standard encryption and secure storage protocols to protect your information. Sensitive health-related data is encrypted both in transit and at rest.
We do not sell or rent your personal data to any third party.
Third-Party Services
Some analytics or wearable integrations may involve third-party services. These are selected carefully and are required to comply with strict data privacy standards.
Data Storage & International Use
Depending on your location, your data may be processed on servers located in countries outside your own. By using Nur, you consent to this processing in accordance with this policy.
Your Rights
You may:
Request access to your data
Update or correct your personal information
Delete your account and associated data at any time
Withdraw consent for data processing (where applicable)
To make a request, please contact us via the contact form on the home page
Terms & Conditions Effective Date: 30/07/2025
Welcome to Nur Health (“Nur”, “we”, “our”, or “us”). By accessing or using our website and pre-registration platform, you agree to the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms By using our website or signing up for early access to the Nur Health app, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional guidelines we may provide.
2. Pre-Registration Pre-registering for Nur does not create a user account or guarantee access to the app. It allows us to contact you when the product becomes available. We may offer limited beta access, which will be governed by separate terms.
3. Intended Use Nur is designed as a wellness support tool and is not a substitute for professional medical or psychological advice, diagnosis, or treatment. Always consult a licensed healthcare provider for serious mental health concerns.
4. Content Disclaimer Any content on this site — including mockups, demos, and chatbot previews — is for illustrative and informational purposes only. The final product may differ from what is shown.
5. Intellectual Property All trademarks, logos, text, images, and software on this site are the property of Nur Health or its licensors. You may not copy, reproduce, or distribute any content without written permission.
6. User Conduct You agree not to:
Use the site for unlawful purposes
Attempt to access the backend, servers, or databases without permission
Submit false or misleading information during pre-registration
7. Third-Party Services We may use third-party services (e.g., email tools, analytics, forms). These services have their own terms and privacy policies, which apply independently of ours.
8. Modifications We may update these Terms & Conditions at any time. Continued use of the site after changes means you accept the revised terms.
9. Limitation of Liability To the maximum extent permitted by law, Nur Health and its team are not liable for any indirect or incidental damages related to the use of this site or early access to the app.
10. Governing Law These Terms are governed by the laws of the United Arab Emirates (UAE), unless otherwise required by your local jurisdiction.
11. Contact Us For questions or concerns, please contact us on the form on the web page
Privacy Policy Effective Date: 29 July 2025
At Nur Health, your privacy and trust are at the heart of everything we do. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, app, or services.
What Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, language preference, and other account details you provide when signing up.
Health & Wellness Data: Any self-reported mental health inputs, AI-chat interactions, mood logs, and goals you share with us.
Wearable Device Data: With your permission, we may collect data such as heart rate, sleep patterns, and activity from connected devices (e.g., Fitbit, Apple Health).
Usage Data: Device type, browser, IP address, and how you interact with our website or app.
How We Use Your Information
We use your information to:
Personalize your mental wellness experience
Provide AI-powered recommendations and chat support
Improve our services and content based on usage trends
Communicate with you about updates, features, or support requests
Maintain platform security and comply with legal requirements
How We Protect Your Data
We use industry-standard encryption and secure storage protocols to protect your information. Sensitive health-related data is encrypted both in transit and at rest.
We do not sell or rent your personal data to any third party.
Third-Party Services
Some analytics or wearable integrations may involve third-party services. These are selected carefully and are required to comply with strict data privacy standards.
Data Storage & International Use
Depending on your location, your data may be processed on servers located in countries outside your own. By using Nur, you consent to this processing in accordance with this policy.
Your Rights
You may:
Request access to your data
Update or correct your personal information
Delete your account and associated data at any time
Withdraw consent for data processing (where applicable)
To make a request, please contact us via the contact form on the home page
Terms & Conditions Effective Date: 30/07/2025
Welcome to Nur Health (“Nur”, “we”, “our”, or “us”). By accessing or using our website and pre-registration platform, you agree to the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms By using our website or signing up for early access to the Nur Health app, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional guidelines we may provide.
2. Pre-Registration Pre-registering for Nur does not create a user account or guarantee access to the app. It allows us to contact you when the product becomes available. We may offer limited beta access, which will be governed by separate terms.
3. Intended Use Nur is designed as a wellness support tool and is not a substitute for professional medical or psychological advice, diagnosis, or treatment. Always consult a licensed healthcare provider for serious mental health concerns.
4. Content Disclaimer Any content on this site — including mockups, demos, and chatbot previews — is for illustrative and informational purposes only. The final product may differ from what is shown.
5. Intellectual Property All trademarks, logos, text, images, and software on this site are the property of Nur Health or its licensors. You may not copy, reproduce, or distribute any content without written permission.
6. User Conduct You agree not to:
Use the site for unlawful purposes
Attempt to access the backend, servers, or databases without permission
Submit false or misleading information during pre-registration
7. Third-Party Services We may use third-party services (e.g., email tools, analytics, forms). These services have their own terms and privacy policies, which apply independently of ours.
8. Modifications We may update these Terms & Conditions at any time. Continued use of the site after changes means you accept the revised terms.
9. Limitation of Liability To the maximum extent permitted by law, Nur Health and its team are not liable for any indirect or incidental damages related to the use of this site or early access to the app.
10. Governing Law These Terms are governed by the laws of the United Arab Emirates (UAE), unless otherwise required by your local jurisdiction.
11. Contact Us For questions or concerns, please contact us on the form on the web page
Privacy Policy Effective Date: 29 July 2025
At Nur Health, your privacy and trust are at the heart of everything we do. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, app, or services.
What Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, language preference, and other account details you provide when signing up.
Health & Wellness Data: Any self-reported mental health inputs, AI-chat interactions, mood logs, and goals you share with us.
Wearable Device Data: With your permission, we may collect data such as heart rate, sleep patterns, and activity from connected devices (e.g., Fitbit, Apple Health).
Usage Data: Device type, browser, IP address, and how you interact with our website or app.
How We Use Your Information
We use your information to:
Personalize your mental wellness experience
Provide AI-powered recommendations and chat support
Improve our services and content based on usage trends
Communicate with you about updates, features, or support requests
Maintain platform security and comply with legal requirements
How We Protect Your Data
We use industry-standard encryption and secure storage protocols to protect your information. Sensitive health-related data is encrypted both in transit and at rest.
We do not sell or rent your personal data to any third party.
Third-Party Services
Some analytics or wearable integrations may involve third-party services. These are selected carefully and are required to comply with strict data privacy standards.
Data Storage & International Use
Depending on your location, your data may be processed on servers located in countries outside your own. By using Nur, you consent to this processing in accordance with this policy.
Your Rights
You may:
Request access to your data
Update or correct your personal information
Delete your account and associated data at any time
Withdraw consent for data processing (where applicable)
To make a request, please contact us via the contact form on the home page
Terms & Conditions Effective Date: 30/07/2025
Welcome to Nur Health (“Nur”, “we”, “our”, or “us”). By accessing or using our website and pre-registration platform, you agree to the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms By using our website or signing up for early access to the Nur Health app, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional guidelines we may provide.
2. Pre-Registration Pre-registering for Nur does not create a user account or guarantee access to the app. It allows us to contact you when the product becomes available. We may offer limited beta access, which will be governed by separate terms.
3. Intended Use Nur is designed as a wellness support tool and is not a substitute for professional medical or psychological advice, diagnosis, or treatment. Always consult a licensed healthcare provider for serious mental health concerns.
4. Content Disclaimer Any content on this site — including mockups, demos, and chatbot previews — is for illustrative and informational purposes only. The final product may differ from what is shown.
5. Intellectual Property All trademarks, logos, text, images, and software on this site are the property of Nur Health or its licensors. You may not copy, reproduce, or distribute any content without written permission.
6. User Conduct You agree not to:
Use the site for unlawful purposes
Attempt to access the backend, servers, or databases without permission
Submit false or misleading information during pre-registration
7. Third-Party Services We may use third-party services (e.g., email tools, analytics, forms). These services have their own terms and privacy policies, which apply independently of ours.
8. Modifications We may update these Terms & Conditions at any time. Continued use of the site after changes means you accept the revised terms.
9. Limitation of Liability To the maximum extent permitted by law, Nur Health and its team are not liable for any indirect or incidental damages related to the use of this site or early access to the app.
10. Governing Law These Terms are governed by the laws of the United Arab Emirates (UAE), unless otherwise required by your local jurisdiction.
11. Contact Us For questions or concerns, please contact us on the form on the web page